All product prices include the shipping cost so the price displayed is the total you will pay with no additional shipping fee. We aim to ship on the same day (week days) if you order early enough, or next business day in all other cases.
If you have not received your order or you have a question about it then contact our Customer Support team at:
This Returns Policy only applies in respect of products purchased directly from Beat The Speed Trap. This doesn’t apply to items sold by other retailers.
Returning unwanted products:
You have 30 calendar days starting the day you receive the product to cancel your purchase. Please return the product as soon as possible following the cancellation of your purchase. The product must be sent to us within 30 calendar days from your notice to us of your cancellation.
*Please note: You are responsible for the return shipping costs of the product when you cancel your purchase*
Unwanted products must be returned unused and in good condition. You must take care to ensure that the product is properly packaged so that it will not be damaged while in transit. If the product is found to be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.
Defective, faulty or non-conforming products: (Warranty returns)
We encourage you to inspect each product carefully upon receipt. If a product has a defect or fault existing at the time of delivery or otherwise does not conform to your order, you have a statutory right to return the product. We strongly encourage you to get in touch with our customer service as soon as you become aware of any problems.
If you return a defective, faulty or non-conforming product to us, the product will be inspected by a member of our team. If a defect or fault is found or the product does not match your order, we will be happy to provide a replacement in accordance with applicable law. Products that have been misused/ adapted or damaged may not be eligible for returns. All returned products must come in its original packaging and in good condition.
If you are eligible for a refund, such refund will be processed within 14 calendar days of our receipt of the product (or, if applicable, the date you provide us proof of shipment of the product to us).
How to return a product using our Online Returns Form:
You must follow the below process to return a product to us. Returns not complying with these requirements may be rejected. Except in the case of a defective, faulty or non-conforming product
Please go to our support page and contact us via email to the address shown, you MUST include a photo of your product for validation purposes, once received a member of our team will contact you within 72hrs to arrange a return. *In the case of a warranty return we will pay the shipping fees for you*
Any item which was not purchased from Beat The Speed Trap but returned to us will not be returned to you. Beat The Speed Trap will not be liable for storage, returning, disposing of or otherwise taking any responsibility over any such item.
If you fail to comply with the provisions of this Returns Policy, we reserve the right to refuse returns or to charge you our fees and expenses.
*UNLESS STATED OTHERWISE DURING AN OFFER ALL OF THE ABOVE TERMS APPLY AT ALL TIMES*